Return Policy

Frequently Asked Questions

see below for the 5'o clock experience

RETURNS?

Please note that all sale items are FINAL SALE. If you purchased an item at full price, you are able to exchange or receive store credit only.

Please email Theprettyinparisexperience@gmail.com with any items you wish to exchange. Be sure to include in the email which items you are sending back, which items you wish to exchange for, or if you would prefer store credit. All items must have the original tags attached and in its original condition. Exchanged items must have no visible signs of wear or use.

Shipping & Delivery

Due to the current Covid-19 pandemic, shipments may experience some delays, but please rest assured your order will still be delivered to you. We appreciate your patience in these difficult times.

  • 5-7 Business Days

Delivery Service

Who is responsible for return shipping?

The customer is responsible for paying the return shipping cost. However, if you received the incorrect item, or the item arrived damaged, we will cover the return shipping cost.

How do I change or cancel my order?

Please email Theprettyinparisexperience@gmail.com.

We can make changes to your order or cancel as long as your order did not already ship.

Pretty In Paris Boutique

CONTACT US

Have any questions or concerns? 

We’re always ready to help!

 

Send us an email

Theprettyinparisexperience@gmail.com

Please allow 24 hours to respond

CUSTOMER CARE TEAM

817-936-1124

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Cancel?

Please email Theprettyinparisexperience@gmail.com or call the customer service number. 

We understand life happens. You can receive a one time courtesy reschedule if you request a reschedule at least 48 hours before your reservation time. The one time courtesy reschedule must be redeemed within 30 days from the reschedule day. 

Please understand our time is valuable!

If you cancel within 48 hours,

there are no refunds

Running Late?

Please plan ahead to make sure you allow time to find us and park your vehicle. Please notify us via email or phone if you are running late to assure that it is not mistaken as a no call no show. Please be advised that your time will still end at the time that was booked.

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Want To Book For Longer Than Listed?

Please call customer care or inquire by email. There is no other way to book for more time, as bookings are made in advance. It is only possible that you can be accommodated the day of if there are not any bookings after you.

The rate is $75 per half hour or

$300 for 2 hours

$425 for 3 hours

$550 for 4 hours

Want to add to
your reservation?

Please email Theprettyinparisexperience@gmail.com.

We can make changes and add to your order up to 24 hours before your reservation.

FIVE O' CLOCK EXPERIENCE

Parking?

You can park in any open space along the Marina. Please be advised that the Marina has heavier than normal traffic on the weekends. Early arrival highly suggested.

Photo/Video Shoot Inquiries?

Please email Theprettyinparisexperience@gmail.com.

You will need to establish if you wish to have the boat sailing or stationary and the amount of hours and people upon inquiring. Pricing can be discussed via email or customer care. A contract will be executed upon completion of booking.

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Weather?

Please email Theprettyinparisexperience@gmail.com or call the customer service number. 

If severe weather occurs, the one time courtesy reschedule will apply. At the time of cancellation, a future date must be selected.   

Please understand our time is valuable!

If you cancel within 48 hours, there are no refunds. 

Want To Bring Additional People?

Please call customer care or inquire by email. Depending on the experience booked, an additional fee will be required and discussed.

Clothes on Outdoor Rack

Pretty Wear​

 

The Pretty In Paris Collection